CRM is a powerful strategy that streamlines processes and automates technology to drive business growth. As CRM strategists, we specialize in helping you implement the right solutions to optimize efficiency and accelerate your success.
Define the gap and what is AS-IS and TO-BE find the gap between, define the gap to filled in the current system and strategies the path to fit the gap
The development phase is what we defined the gap is converted to user stories and start developing the automation of process.
Implement it’s phase where we start our journy with you to let the engine run, we will be monitoring and control the process for you’re business as usual.
Zsys (Zuddhisystems) revolutionizes CRM process automation across industries by leveraging cutting-edge cloud technology to transform business operations.
A CRM strategy extends far beyond sales teams, empowering every department to enhance customer relationships and drive business success,extend you CRM acorss you business boundries.
Allows businesses to collaborate efficiently with your partners by sharing leads, opportunities, data, and resources in a secure environment. It helps streamline communication, enhance partner engagement, and improve sales performance through real-time collaboration and reporting tools.
In today’s AI-driven world, customers and agents no longer have to struggle to find the right answers. There’s no need to be available 24/7 because a well-trained AI can answer all customer questions with accurate facts and data, providing help anytime through chat.
A customer portal represents a business’s identity and brand. Since many teams work remotely, it’s crucial to ensure strong security and controlled access. The portal needs to clearly define who can access what and track who does what within the system.
Case management is essential for a business to quickly solve customer issues. It’s a key part of CRM, helping companies follow their policies to address customer concerns as fast as possible.
CRM can gather data from one or many systems to provide a complete picture of the customer. An application integration strategy helps connect these systems to give a full 360-degree view of the customer.
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